Welcome to Clarkston Medical
We are a four GP surgery that puts patient experience at the heart of everything we do. We hope your visit to us will be a friendly and reassuring experience.
Why Choose Us?
Investment in Training
The GPs are all highly trained and experienced professionals
All the GPs are highly trained professionals with a broad range of experience and skills, committed to maintaining our high standards of clinical care through ongoing education and the application of current evidenced based medicine. We all regularly attend educational or training events to keep our skills up to date. Check out our Facebook page for posts detailing our learning activities.
Investment in Services
The GP Surgery has an unparalleled amount of onsite diagnostic equipment
Due to continuing investment in our services, we offer an unparalled array of onsite diagnostic equipment within our new state-of-the-art clinic, with the aim of reducing the inconvenience and waiting times faced by sending you to hospital for tests which can be done at the GP Surgery. These services include resting ECGs, palpitations monitors, 24 hour blood pressure monitoring, lung function tests and a complete range of contraceptive and sexual health services. Click on the services tab in the main menu bar to explore our range of services.
Investment in You
Our Doctors provide a personal and comprehensive medical service
Being a small partnership allows us to provide excellent continuity of care to our patients, who understandably like to develop a rapport with their doctor. We work well together and often cover each other instead of employing locums, so that you can see a familiar face as often as possible. Developing a good relationship with you and your family allows us to tailor your medical advice and support in a way that suits your individual needs.
Superb local clinic that I’ve been with my entire life. Great staff, and excellent doctors. The doctors go above and beyond the call of duty, and have really helped my family and I out many times. A real family friendly clinic, with Doctors and Nurses on hand to help out with the little ones too. A big recommendation to Dr Masson, who was very supportive, and readily available, when my 3 month old baby was very poorly. I cannot recommend them high enough!
Register with the Practice?
To make sure that our registered patients’ address is aligned with the other services provided via East Renfrewshire Health and Social Care Partnership (HSCP) e.g. district nursing, treatment room, mental health services, home care services etc., we now only accept new registrations for residents of East Renfrewshire. (exception applies, of course, to new children born to or fostered/adopted by already-registered patients).
The following postcodes are covered:
- G44 – East Renfrewshire council only
- G46 – East Renfrewshire council only
If you live in Glasgow City Council you come under a different HSCP, and if you live in Lanarkshire that’s an entirely different Health Board; there are inherent and avoidable difficulties in living in a different area to where you are registered, so we’d recommend that you register with a practice in your home area.
The quickest and easiest way to register is to use the electronic form. All fields are required and provide us with the basic information required to request your records from the health board and immediately enrol you as a patient on our system.
After you’ve pressed ‘submit’, we’ll do the rest. When you first attend in person, we’ll ask you to complete some more details in writing, just the sensitive information you wouldn’t want to submit online. Should you wish to get a head start on this, click here to download a registration form – you can still complete the electronic form to get on our system and book your first appointment. The downloadable form can be completed electronically as long as you download it. You can either hand in a hard copy or email your completed form to GG-UHB.firstname.lastname@example.org
Make an Appointment?
First of all, check that you do need to make an appointment to see a GP – there may be a more suitable alternative for you. The East Renfrewshire Know Who To Turn To website is an excellent resource to help you find the correct source of assistance.
You can either telephone us on 0141 451 0620 between 8am and 6pm or you can use our Online Services to book an appointment from your computer or smartphone, 24 hours a day, 7 days a week.
Please note: if you turn up late for your appointment, you may be asked to reschedule to avoid inconveniencing all the other patients who are waiting.
Online: you click on any of your repeat prescriptions listed in your Patient Access file and click on ‘submit request’. There is also a blank box for you to type in the name of any other medication you wish to request.
By telephone: Phone 0141 451 0620 and select the option for prescription ordering. This will be recorded by an answer machine when we are closed.
In person: hand in the right side of your prescription to the GP Surgery, ticking the items you wish to order. Write on it any other requests.
Pharmacy: you may be able to arrange with your pharmacy for them to order on your behalf so that you don’t have to remember to order your medications.
Please note that no matter the method of request, there is a turnaround time of TWO WORKING DAYS for prescriptions.
Get Medical Attention When You're Closed?
Between 6.00pm and 8.00am Monday to Friday, and 6.00pm Friday to 8.00am Monday, and on public holidays, the surgery is closed. In order to obtain medical advice at these times, please telephone 111. A receptionist in the emergency call centre will answer your call.
They will either:
Arrange advice from a doctor or nurse.
Invite you to attend the centre to be seen by the doctor.
Arrange a home visit if you are too ill to attend the centre.
Transport to and from the centre is available if you cannot arrange this yourself. Please take a leaflet for further details from reception. Out of hours cover is now the responsibility of NHS GG&C. [NHS24] If you require urgent medical attention that cannot wait until the surgery re-opens please contact NHS 24 on 111 or visit their website at www.nhs24.com
Get My Blood or X-Ray Results?
Telephone the GP surgery and select the option for getting results. If your results are back and have been viewed by the GP, the staff will pass on to you as helpful a message as possible from the GP. Please do not quiz the receptionist about what the results mean, they are not qualified to discuss this with you.
Please do not ask the staff to ‘chase up’ your results, neither they nor the GPs have any influence over how quickly the hospitals return the results to us, and we review all the incoming results in a timely manner.
Register with us Now!
**Please be sure to submit a separate registration for each family member who wants to register.