How Do I…
Register with one of the Practices?
First, please check the custom maps in the registration sections of each Practice to check if you live in our catchment areas. Exception applies, of course, to new children born to or fostered/adopted by already-registered patients.
Please note: new children are the only exception; you cannot register adult relatives / visitors with us if you live outside our catchment.
If you change your registered address to a new address in a postcode we no longer support, as per Health Board guidance this means the practice would unfortunately not be able to keep you on our patient list. In this eventuality, if you need help to find another GP the Health Board can advise of the nearest one to you that is taking on patients; they can be contacted on 0141 300 1300.
The quickest way to register is to use the electronic form on either Practice’s homepage. Select MMAM or BKEBC to access the relevant page. All fields are required and provide us with the basic information required to request your records from the health board and immediately enrol you as a patient on our system. After you’ve pressed ‘submit’, we’ll do the rest.
Should you wish to complete a standard NHS form, click here to download a registration form for Dr Morrice and Partners or here for Dr Boardman and Partners – you can still complete the electronic form to get on our system and book your first appointment. The downloadable form can be completed electronically as long as you download it. You can either hand in a hard copy or email your completed form to firstname.lastname@example.org
Make an Appointment?
First of all, check that you do need to make an appointment to see a GP – there may be a more suitable alternative for you. The East Renfrewshire Know Who To Turn To website is an excellent resource to help you find the correct source of assistance.
You can either telephone us on 0141 648 5858 between 8am and 6pm or you can use our Online Services to book an appointment from your computer or smartphone, 24 hours a day, 7 days a week.
Please note: if you turn up late for your appointment, you may be asked to reschedule to avoid inconveniencing all the other patients who are waiting.
Online: you click on any of your repeat prescriptions listed in your Patient Access file and click on ‘submit request’. There is also a blank box for you to type in the name of any other medication you wish to request. Alternatively, you request your medication via our own online form.
By telephone: Phone 0141 648 5858 and select the option for prescription ordering. This will be recorded by an answer machine when we are closed.
In person: hand in the right side of your prescription to the GP Surgery, ticking the items you wish to order. Write on it any other requests.
Pharmacy: you may be able to arrange with your pharmacy for them to order on your behalf so that you don’t have to remember to order your medications.
Please note that no matter the method of request, there is a turnaround time of TWO WORKING DAYS for prescriptions.
Get Medical Attention When You're Closed?
Between 6.00pm and 8.00am Monday to Friday, and 6.00pm Friday to 8.00am Monday, and on public holidays, the surgery is closed. In order to obtain medical advice at these times, please telephone 111. A receptionist in the emergency call centre will answer your call.
They will either:
Arrange advice from a doctor or nurse.
Invite you to attend the centre to be seen by the doctor.
Arrange a home visit if you are too ill to attend the centre.
Transport to and from the centre is available if you cannot arrange this yourself. Please take a leaflet for further details from reception. Out of hours cover is now the responsibility of NHS GG&C. [NHS24] If you require urgent medical attention that cannot wait until the surgery re-opens please contact NHS 24 on 111 or visit their website at www.nhs24.com
Get My Blood or X-Ray Results?
Telephone the surgery and select the option for getting results. If your results are back and have been viewed by the GP, the staff will pass on to you as helpful a message as possible from the GP. Please do not quiz the receptionist about what the results mean, they are not qualified to discuss this with you.
Please do not ask the staff to ‘chase up’ your results, neither they nor the GPs have any influence over how quickly the hospitals return the results to us, and we review all the incoming results in a timely manner
Request a Fit Note? ("Sick Line")
Please see our Fit Note page for full details regarding requesting a “sick line”
Request a copy of my medical record?
Please see our Subject Access Request Policy page for full details regarding requesting a copy of your medical record, or some of it.